HSE Maternity Clinical Complaints Review
| dc.contributor.author | Health Service Executive (HSE) | |
| dc.date.accessioned | 2017-05-23T15:29:05Z | |
| dc.date.available | 2017-05-23T15:29:05Z | |
| dc.date.issued | 2017-05 | |
| dc.identifier.uri | http://hdl.handle.net/10147/621381 | |
| dc.description | This final report of the Maternity Clinical Complaints Review concludes the review process commissioned by the HSE in 2014. Two hundred and three patient complaints were received. These patients were written to and asked to consent to a review of their health care records as a first step in determining the nature of care they received. One hundred and fifty three patients consented to participate in the review process. This report describes the outcome of the external clinical review of these complaints which related to events over a period of 40 years. One hundred and thirty complaints related to maternity services in the Midland Regional Hospital Portlaoise and 23 complaints related to services in 8 other hospitals, including The Rotunda Hospital, The Coombe Women and Infants University Hospital, University Hospital Limerick, Cork University Maternity Hospital, Kerry General Hospital, Midland Regional Hospital Mullingar, Midland Regional Hospital Tullamore and Galway University Hospital. Over the course of the entire process the patient complaints were reviewed in two ways. In Phase I this only involved a review of the healthcare record, while Phase II included an initial screening review and individual meetings with the families. The addition of individual meetings was recommended as part of the Phase I report and in response to the strong desire by many families who wanted to share their personal experiences | en |
| dc.language.iso | en | en |
| dc.publisher | Health Service Executive (HSE) | en |
| dc.subject | MATERNITY SERVICES | en |
| dc.subject | MIDWIFERY | en |
| dc.subject | GOVERNANCE | en |
| dc.subject | FEEDBACK | en |
| dc.title | HSE Maternity Clinical Complaints Review | en |
| dc.type | Report | en |
| refterms.dateFOA | 2018-08-27T21:24:46Z |
