Patients' perception of privacy and confidentiality in the emergency department of a busy obstetric unit.
MetadataShow full item record
PublisherBMC Health Services Research
JournalBMC Health Services Research
AbstractPrivacy and confidentiality are central components of patient care and are of particular importance in obstetrics and gynaecology, where clinical situations of a sensitive nature regularly occur. The layout of the emergency department (ED) in maternity units is often not conducive to maintaining privacy. Our study aimed to discover if changing the environment could improve patients' experiences in the ED. We surveyed patients and asked specific questions about their perception of privacy in the ED. We then repeated the survey following renovations to the ED which involved replacing curtained patient areas with walled cubicles. There were 75 pre-renovation surveys and 82 post-renovation surveys completed. Before the renovations took place, only 21% (n = 16) found their privacy to be adequate during their visit to the ED. However this rose to 89% (n = 73) post-renovation. Our study showed that patients' perception of privacy and confidentiality significantly improved following refurbishment of the ED.
The following license files are associated with this item:
- Creative Commons
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivs 3.0 United States
- Emergency Department patient perceptions of privacy and confidentiality.
- Authors: Olsen JC, Sabin BR
- Issue date: 2003 Oct
- Emergency department design and patient perceptions of privacy and confidentiality.
- Authors: Olsen JC, Cutcliffe B, O'Brien BC
- Issue date: 2008 Oct
- Building an ethical environment improves patient privacy and satisfaction in the crowded emergency department: a quasi-experimental study.
- Authors: Lin YK, Lee WC, Kuo LC, Cheng YC, Lin CJ, Lin HL, Chen CW, Lin TY
- Issue date: 2013 Feb 20
- Factors predicting patients' perception of privacy and satisfaction for emergency care.
- Authors: Lin YK, Lin CJ
- Issue date: 2011 Jul
- Confidentiality and privacy breaches in a university hospital emergency department.
- Authors: Mlinek EJ, Pierce J
- Issue date: 1997 Dec